What are Maternity Voices?

Maternity Voices is an initiative that aims to involve women and their families in the development of local maternity services. We want Dorset’s maternity service to be the best it can be, which means that it must meet the needs of those using the service. Women and their partners must be shown that their voices and experiences matter.

Dorset has two Maternity Voices Lead Representatives: Rachel Filmer in East Dorset, and Lucy Ruddle in West Dorset. They go out into the community to speak to women and their partners about their experiences of maternity care in Dorset. They then represent that feedback in meetings with clinical and organisational staff, in an attempt to constantly improve the service and address any reported issues. They are also involved in specific pieces of work, such as the development of this website and the design of care pathways.

Maternity Voices Representatives

Lucy RuddleWest Dorset
Lucy lives in Weymouth with her husband and 2 boys, who are 2 and 4 years old. Both of Lucy’s sons were born at Dorset County Hospital following induction of labour, her second delivered by emergency C-section. Lucy trained as a peer supporter in 2013 and went on to certify as an IBCLC Lactation Consultant in June 2018. Her passion for supporting women came from her early experiences of motherhood where she learnt first hand how important it was to feel valued and listened to as a new mum. Before moving into breastfeeding support Lucy worked for Sure Start Children’s as an activity worker for nearly 7 years, and before that she worked in a preschool and trained in early years.
Rachel FilmerEast Dorset
Rachel lives in Poole with her husband and their twin boys. After a long NICU stay with her twins, she has a special interest in support for parents of premature babies and those with additional needs, but is passionate about equal access to high quality maternity services for all Dorset residents.

How can i contribute?

  • We hold regular stakeholder events where you can learn about changes to the service and get involved in decisions about the future of maternity care in Dorset.

  • If you would like to give feedback to your local Maternity Voices Lead Representative, or get involved in future events or gathering feedback, you can contact Lucy and Rachel at maternityvoicesdorset@gmail.com

  • Tell us about your views of local maternity services on our Facebook page and engage with view seeking activities or surveys.

  • Keep an eye on this page for any current online surveys to complete about any recent experiences you have had using local maternity services.

  • We may also attend existing local groups to engage and hear your stories and experiences.

  • Focus groups will be advertised when we are looking to reshape or change services so the voice of parent’s and families co-design services. These will be advertised on our Facebook page or via email.

  • This online survey enables Dorset Maternity Voices to catch anonymous feedback from service users experience as they access local maternity care. Please note this is not a formal complaint procedure and if you wish to make a formal complaint please go back to your care provider.

Maternity Voices feedback